PRIVACY POLICY

Privacy & Cookie Policy

At RW Signs (referred to in this Policy as “RW Signs”, “we”, “us”, “our”), we understand your privacy is important to you and that you care how your information is used and shared online.
We respect and value the privacy of everyone who visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).

This privacy and cookie policy will help you understand how we process any or all data collected by us in relation to your use of our website, as well as the choices you have.

Data Protection

For the purposes of applicable data protection legislation (including the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR)), the data controller is RW Signs Ltd, 2a Jackson Street, Stretford, Manchester, M32 8AY. As data controller we take all the necessary steps to comply with the GDPR when handling your personal information and we will meet our legal obligations in the way we deal with that information. We will take reasonable precautions to safeguard your personal data against loss and unauthorised disclosure or access.

What information do we collect?

We collect information from you when you complete a form on our website or when you place an order with us for our products or services. We also collect information when you provide us feedback, participate in competitions and when you email us or contact us by telephone. Website usage information is collected using cookies.

  • Information provided by you when completing forms on our website including your name or job title and your contact information, including address, email address and telephone number.
  • Details of your visits to our website including but not limited to, location data, traffic data, operating system and browser usage.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to site surveys and estimates.

How will we use this information about you?

We will use this information to provide the products or services requested, to process your order, manage your account, respond to communications from you and, if you agree, to email you about other products and services that we think may be of interest to you.

We use your information collected from our website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside of our organisation.

Data security

We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to, in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.

The information we will collect from you will not be transferred and stored at destinations outside the European Economic Area (EEA) for the purposes of the server and hosting our website.

All information collected on this website is stored on servers owned by our trusted service providers, which are held in physically secure locations, protected by firewall and password based security measures.

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of some, or all of your personal information, please email us at office@rwsigns.co.uk . We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity. It may also be used for the purpose of running re-marketing adverts to you about our products and services.

You can set your browser to not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.

Find out more about cookies and how to remove by them by visiting www.cookiecentral.com 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact details

If you have any queries regarding this Privacy Policy, your personal information or any questions on our use of the information, please email us at office@rwsigns.co.uk . Alternatively, you can write to use at: RW Signs, 2a Jackson Street, Stretford, Manchester, M32 8AY.


If you have any concerns or wish to make a complaint about the way your personal data has been handled, please notify us directly as soon as possible. If we cannot resolve a complaint to your satisfaction, you can contact the ICO at www.ico.org.uk or by telephoning 0303 123 1113.

Changes to this Privacy Policy

We will keep our Privacy Policy under regular review and will place any updates on this web page. This policy is effective from May 2018.

Law and Jurisdiction

Your use of this website and this Privacy Policy is subject to the laws of England and Wales and the exclusive jurisdiction of the English courts regarding any disputes that may arise.

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RW Signs Limited

2a Jackson Street

Stretford

Manchester

M32 8AY

+44 (0) 161 864 2688

office@rwsigns.co.uk